SWISSOTEL

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Housekeeping Public Area Supervisor

What you will be doing:

Responsible for the cleanliness of hotels public areas including hotel exteriors.
Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
Train and inspect the performance of assigned public area attendants ensuring that all procedures are completed as per the hotel's operating standards and that they are informed daily about priorities
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Keep records of special cleaning and maintenance up to date.
Establish cleaning programs to maintain top cleanliness and hygiene standards.
Ensure emergency procedures are followed strictly.
Ensure health and safety as well as hygiene rules are strictly followed.
Perform any other reasonable duties as required by the department head at all time.
Ongoing training, coaching and development of Colleagues to impact overall departmental morale
Follow departmental policies and procedures
Report necessary maintenance items
Follow all safety and sanitation policies
Other duties as assigned

Housekeeping Meydan &Scedil;efi

&Idot;&scedil; Tan&inodot;m&inodot;

Misafir memnuniyetini her zaman Ã¶n planda tutmak
Meydan gÃ¶revlilerini eğitmek ve denetlemek
Temizlenecek yerlere uygun olarak meydan gÃ¶revlilerini yÃ¶nlendirmek
Temizlenmiş yerleri kontrol etmek
Parke, fayans, mermer, laminant zeminlere uygun temizlik yÃ¶ntemlerini bilmek ve bunları ekibiyle paylaşmak
SwissÃ´tel standartlarına gÃ¶re otelin genel alan temizlik hizmetlerinin kalitesini kontrol etmek
Otelin genel alanlarının bakım ve onarımlarının yapıldığına emin olmak
İş sağlığı ve gÃ¼venliği ile hijyen kurallarının eksiksiz uygulandığına emin olmak
Acil durum prosedÃ¼rlerinin eksiksiz uygulandığına emin olmak
Kat Hizmetleri MÃ¼dÃ¼rÃ¼'nÃ¼n vereceği diğer gÃ¶revleri eksiksiz yerine getirmek

Qualifications

Service focused personality is essential
Previous experience in a similar leadership role is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities and the ability to lead by example

Hizmet odakl&inodot;l&inodot;k
Benzer &scedil;ef pozisyonu deneyimi
Opera veya benzeri bir otel sistemi bilgisi
&Idot;leti&scedil;imi ve problem Ã§Ã¶zme becerisi kuvvetli
Ekip Ã¼yelerine Ã¶rnek olarak liderlik etme kapasitesine sahip

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Hozpitality - Public Area Supervisor