İŞ TANIMI
FCS Amerika merkezli çağrı hizmeti veren bir şirkettir. Mevcuttaki projelerinin hepsini remote yürüttüğü için müşteri temsilcileri evden çalışmaktadır. Yönetim kadrosu ve teknik ekip ise İzmir Bayraklıdaki ofisinde hafta içleri çalışmaktadır.
Görev tanımı...
...saatlerine uyum sağlayabilecek,
~ B sınıfı sürücü ehliyetine sahip ve aktif araç kullanabilen,
~ Erkek adaylar için askerlik hizmetini tamamlamış ya da en az 2 yıl tecilli,
~ İzmir'de Bornova civarında ikamet eden,
Helpdesk/ Sistem Destek Uzmanı alınacaktır....
Installation, maintenance and troubleshooting of operating systems such as Windows, Android, IOS and Linux, Office programs, IBM Lotus and other necessary programs,
Being responsible troubleshooting of network problems,
Installation, maintenance and troubleshooting...
...school diploma or equivalent (Bachelor's degree preferred).
Proven experience in customer service, preferably in a call center, helpdesk, or customer support role.
Excellent communication skills, both verbal and written, with the ability to communicate effectively...
...related duties and functions; and
Perform first level troubleshooting of system problems and logging all related problems into helpdesk call centre. To record and track status of system issues until resolved.
iii. Tape library and media tapes management:
Assist...
...olan,
-Network, WmWare, ActiveDirectory, Firewall, Yedekleme genel yönetim bilgisi olan,
-Windows10, MS-Office uygulamaları ve Helpdesk bilgisi olan,
-Temel SQL bilgisi, Excel pivot tablolar ve raporlama bilgisi olan
-Yazıcı, UPS, Firewall, Server, Kablolama...
...members of societies at large to live, work and develop sustainably, in a safe and secure information space.
SAP Application Helpdesk
Job Description:
Troubleshooting and Issue Resolution: Providing technical support and troubleshooting assistance to end-...
...infrastructure, planning, commissioning, meeting the problems and demands, analyzing, producing solutions.
Provide 3rd level support to Helpdesk processes on service and system issues.
Record the work done and report it to their superiors.
Follow the developments...
...Give on-the-job trainings to his/her colleagues as to level the technical knowledge and experience
User & Application Support & Helpdesk & maintenance
Perform helpdesk role in weekly shift with other members of the team, helps & assists end users with desktop/...
Helpdesk / ticket sisteminde kendisine atanmış talepleri karşılamak ve çözüm sağlamak,
Son kullanıcı ekipman ve yazılımlarının, sistemin işleyişine uygun kurulum ve yönetimini yapmak,
İşe yeni başlayacak ya da işten ayrılan kullanıcılar ile ilgili BT süreçlerinin takip...
...Overseeing computer and network systems and infrastructure of the organization.
Managing a team of system/network administrators and/or helpdesk specialists.
Anticipating future technology needs and identifying proactive solutions. Implementing new technologies to enhance...
...essential qualities.
If you have experience using online marketing tools and knowledge and experience in General SaaS solutions like Helpdesk, Project Management Tools, Sales CRM, and ITSM, that's a plus.
We're looking for someone who is excited to take on new...
...manner.
What you'll be responsible:
Developing relationships with customers, answering their questions via e-mail, phone and helpdesk application,
Communicating requests which comes through customers to the relevant departments,
Providing the first point of...
Uzaktan çalışma
...continue uninterrupted.
We needed to do a faultless go-live and do it remotely for the first time. We organized a very large-scale helpdesk organization using the online platforms and the go-live phase went off without a hitch, much to the delight of the team and the...