...Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for...
...expectations and to achieve the sales targets.
Customer Management
~ Builds trust with new and existing customers by identifying their needs, providing advice and effective solutions to their needs to realize improved customer satisfaction and customer loyalty levels, and...
...positive atmosphere for guest relations.
Managing Profitability
• Helps establish priorities for total property maintenance needs.
• Verifies on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness...
...arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu...
...Set User Account Passwords;
Manage AD Security Group Membership;
Review account attributes to determine access limitations.
As needed, perform end-user training on standard productivity tools such as Microsoft 365 Enterprise Apps, Microsoft Office, Multifactor...
...order to attain Guest satisfaction and the protection of the Hotel's Interest
Balance operational, administrative and Colleague needs
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service...
...storing of orders from the storeroom
Dispose of trash, straighten office, make keys, exchange dirty glasses and/or utensils, as needed
Operate cart through guest floors to assigned rooms and greet guests and respond to guest requests in a timely, friendly and efficient...
...a comprehensive knowledge of hotel facilities, services, and amenities.
Coordinate with other hotel departments to fulfill guest needs efficiently.
Uphold the highest standards of customer service and professionalism at all times.
Complete any duty or responsibility...
...build strong, comprehensive sales programs
Attend Sales events, as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
Answer customer...
...Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers....
...values that follow:
A warm personality, attentive and smartly presentable
An ability to listen and respond to demanding Guest needs
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Committed to delivering high levels...
...; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents...
...maintenance
Ensure that the guests are completely satisfied at every stage of their stay, from check-in to check-out and you will need to liaise with all departments where necessary
You will report to the Operations Manager and will be responsible for the...
...activities used by the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs. Specifically, you will perform the following tasks to the highest standards:
Business Function
Develop, proactively manage...
...business driving initiatives.
He/she supports client experience by assisting Managers and Sales Assistants on the sales floor as needed.
Missions Description:
Stock Management & Logistics
support for all incoming and outbound physical and IT merchandise...
...essential for learning and development coordinators. They are responsible for creating and implementing training programs that meet the needs of their organization and its employees. They must be able to identify any issues that arise during training and develop solutions...