...İŞ TANIMI
A Night Auditor provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing?
As Night Auditor, you will provide reception services for...
...İŞ TANIMI
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
Ensure that the Guest Service Manager is kept fully...
...İŞ TANIMI
A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
What will I be doing?
As Front Desk Agent, you will provide reception services...
...Organise and control extra duties and special tasks
Report all necessary maintenance daily and log all jobs
Liaise with Reception and Guest Relations to ensure all information is communicated efficiently and promptly
Ensure that communication has been clear...
...followed,
Assist guests regarding hotel facilities in an informative and helpful way,
Respond to each Guest who approaches the Reception Desk,
Drive rate through up-selling room brands,
Follow department policies, procedures and service standards,
Follow all...