Arama sonuçları: 14 ilan
...to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Assist guests regarding hotel facilities in an informative and helpful way
Qualifications
Service focused...
...how company’s products and services match a customer’s explicit needs (Benefit Statements)
Issue resolution
~ Receives, follows up and resolves or ensures resolution of customer complaints / queries in a timely and efficient manner, in close cooperation with...
...service. To assist The Director of Sales and Marketing in the service of Sales and Marketing.
In charge of sales activities and follow up at the property. Assisting and cooperation with DOSM in reaching the targeted goals as defined in the Marketing Plan.
Responsible...
...rates, packages, promotions and other general product knowledge necessary to perform daily duties
Maximize room occupancy and use up-selling techniques to promote hotel services and facilitiesUse the correct procedures regarding the acceptance of foreign currencies,...
...externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or...
...rates, packages, promotions and other general product knowledge necessary to perform daily duties
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies...
...and/or RSM for feedback on job status.
● Customers in their region are responsible for keeping the relevant database accurate and up-to-date.
● Acts as the Brand Ambassador of the B-F Portfolio.
● Coordinates the preparation and execution of special product trainings...
...guest concerns and react quickly, logging and notifying proper areas.
Attend to all Guest complaints immediately and initiate follow up. It is imperative that all Guest’s complaints are dealt with promptly in order to attain Guest satisfaction and the protection of the...
...data or perform troubleshooting tasks.
Utilize system logs to determine the root cause of connection or installation failures.
Stay up to date on all required business SOP’s and trainings.
Qualifications
Required:
High school diploma or equivalent....
...quality, efficient service
Check that Guest service standards are set, implemented and monitored, and continuously evaluated
Set-up of the outlet in accordance with the pre-determined standards of the operation
Comply with licensing regulations and hotel...
...rates, packages, promotions and other general product knowledge necessary to perform daily duties
Maximize room occupancy and use up-selling techniques to promote hotel services and facilitiesUse the correct procedures regarding the acceptance of foreign currencies,...
...hotel facilities in an informative and helpful way,
Respond to each Guest who approaches the Reception Desk,
Drive rate through up-selling room brands,
Follow department policies, procedures and service standards,
Follow all safety policies,
Other duties...
...and inquiries at all time
Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up
Achieve the highest Guest Satisfaction measured by TRUST YOU platform.
Handle issuance of guest room key cards and ensure...
...appointed to work in Private Education Institutions by National Education Ministry
Has at least 3 years of experience in the field
Is up-to-date with and a strong user of Educational Technologies
Has outstanding communication skills and is a skillful team player...