...inspiring haven, where every moment is designed to create an unforgettable experience.
Job Description
Review, reroute, update and manage user-generated IT support tickets.
Generate IT Support tickets to for the IT Operations team.
Escalate systematic...
...across all marketing initiatives at cluster level
Lead effective content management across all available channels, including hotel website, OTAs, social media, mobile marketing and partnership programs
Conduct regular cluster marketing audits to meet Centre of...
...communication has been clear and consistent to all shifts
Control staff dry cleaning and guest laundry in and out of the department
Update system regularly to give maximum room return to the hotel?s active inventory
Handle emergencies if and when they occur in the...
...process check in/out for VIPs guests efficiently and professionally.
Escort guests to their rooms and conduct Room Orientation.
Update guest information into the computer after a complete check in.
Provide friendly sand courteous service to guest and respond...